Frequently Asked Questions
Everything you need to know about your RetroSupply Co. experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, RetroSupply Co. ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your products covered by a warranty?
Most of our hardware and specialty goods come with a 1-year limited warranty against manufacturing defects. Check the specific product page for individual warranty details.